Services
We provide high levels of service to our customers and built Network Operation Centres to ensure resilient 24/7 monitoring to help them identify and solve any server as well as network and security issues before they developed into serious problems. Today it is an essential best practice for organizations large and small – without appropriate trouble shooting in place one can only sit back and wait for IT issues to manifest themselves, by which time the damage is often already done.
- 24*7 network monitoring center
- SNMP polling of devices
- Scheduled site/device reporting – a bird’s eye view into the real performance of your IT infrastructure.
- A perspective into what equipment and software has been installed and where current or new system resources can be best allocated.
- The ability to forecast failures before they occur, such as a critical server running out of hard drive space.
- Our monitoring system alerted when unauthorized users try to access the network.
- Easy-to-understand graphical reports with “un/acceptable threshold” lines.
- Makes capacity management and upgrade planning simple.
- Our monitoring system minimizes disruptions to the work environment by remotely resolving issues using a secure VPN system.
- If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever.
- Network monitoring and alerting (POP3, HTTP, FTP and others).
- Very low bandwidth requirements – does not slow down your network response time.
- Up-to-date hardware, software and patch information – automatically collected, 100% accurate – can be used for insurance claims in case of flood, fire or theft.
- Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most.
